Privacy Policy

Last Updated: January 26, 2026

Introduction

Welcome to Horoo. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Horoo operates as a platform that links property seekers with property owners. We verify and list properties but do not directly handle bookings or payments. All transactions occur directly between property owners and seekers.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Profile pictures and user preferences
  • Location data (when you search for properties)
  • Account credentials and authentication information

Property Owner Information

  • Property details, images, and descriptions
  • Ownership verification documents
  • Contact information for property inquiries
  • Property location and pricing information

Usage Information

  • Browsing history and search queries on our platform
  • Device information and IP address
  • Cookies and similar tracking technologies

How We Use Your Information

  • •Platform Connection: To facilitate connections between property seekers and property owners
  • •Verification: To verify property listings and ensure authenticity
  • •Communication: To enable direct communication between owners and seekers
  • •Service Improvement: To enhance our platform and user experience
  • •Legal Compliance: To comply with legal obligations and prevent fraudulent activities
  • •Notifications: To send you updates about property listings, inquiries, and platform features

Information Sharing and Disclosure

Horoo does not sell your personal information. We may share your information only in the following circumstances:

Between Users

When you express interest in a property, your contact information is shared with the property owner to facilitate direct communication.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform (e.g., hosting, analytics).

Legal Requirements

We may disclose information when required by law or to protect our rights and the safety of our users.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication protocols
  • Secure data storage and backup systems

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Please use caution when sharing sensitive information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our site, and provide personalized content.

You can control cookie settings through your browser. However, disabling cookies may limit certain features of our platform.

Your Rights and Choices

Access: You can request access to your personal information we hold.

Correction: You can update or correct your information through your account settings.

Deletion: You can request deletion of your account and associated data.

Opt-Out: You can opt-out of marketing communications at any time.

Data Portability: You can request a copy of your data in a structured format.

To exercise these rights, please contact us at support@horoo.com

Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@horoo.com

Phone: +91 9166260477

Address: 123 Business Park, Sector 44, Gurgaon, Haryana 122003